Shipping Policy
At The Abode, we are committed to delivering your orders safely and efficiently. We work with trusted logistics partners to ensure your products reach you in excellent condition.
Pan-India Shipping
The Abode is based in Delhi and proudly ships products across India.
We currently deliver to most serviceable PIN codes across the country. If your location falls outside our delivery network, our team will contact you after your order is placed to discuss the available options.
Order Processing
Orders are typically processed within 1–3 business days after successful order confirmation.
Please note:
-
Orders placed on weekends or public holidays will be processed on the next business day.
-
Custom-made, made-to-order, personalized, or pre-order products may require additional processing time. The estimated dispatch timeline will be communicated on the product page or at the time of purchase.
-
During festive seasons, promotional events, or periods of unusually high order volumes, processing times may be slightly longer.
Estimated Delivery Timelines
Orders are typically processed within 1–3 business days after successful order confirmation.
Estimated Delivery times for locations:
-
Delhi NCR: 2–5 Business Days
-
Metro Cities: 3–7 Business Days
-
Other Locations Across India: 4–10 Business Days
Please note that large furniture items, curated room bundles, or products requiring special handling may require additional transit time depending on the delivery location and logistics availability.
Shipping Charges
-
Free shipping is available on most orders unless otherwise stated on the product page.
-
If shipping charges apply, they will be clearly displayed during checkout before payment is completed.
-
Any additional charges for remote or difficult-to-service locations, if applicable, will be communicated before dispatch.
Order Tracking
-
Once your order has been dispatched, you will receive shipment tracking details via email, SMS, or WhatsApp (where available).
-
You can use the tracking information provided to monitor your shipment until delivery.
Delivery
-
Please ensure that someone is available at the delivery address to receive the order.
-
If the courier partner is unable to deliver due to an incorrect address, recipient unavailability, or repeated failed delivery attempts, additional delivery charges or return shipping charges may apply before re-dispatch.
Delivery Delays
-
While we strive to deliver every order within the estimated timelines, delays may occasionally occur due to circumstances beyond our control, including but not limited to:
-
Severe weather conditions
-
Transportation or logistics disruptions
-
Public holidays
-
Natural disasters
-
Government restrictions
-
Remote delivery locations
-
High seasonal demand
-
We appreciate your patience in such situations and will make every effort to keep you informed regarding your shipment status.
Damaged or Incorrect Deliveries
-
If your order arrives damaged, defective, or you receive an incorrect product, please notify us within 48 hours of delivery by contacting our customer support team.
-
To help us resolve the issue quickly, please include:
-
Your order number
-
Clear photographs of the product
-
Photographs of the packaging (if applicable)
-
Our team will review the request and assist you with the appropriate resolution in accordance with our Return & Refund Policy.
Multiple Shipments
-
To ensure faster delivery, orders containing multiple products may be shipped separately. If this happens, you will receive separate tracking details for each shipment where applicable.
Contact Us
-
If you have any questions regarding shipping, delivery timelines, or your order status, please feel free to contact us.
Email: theabodecontact@gmail.com