We want you to be delighted with your purchase. If you're not satisfied, we're here to help.
7-Day Easy Return Policy
All products are eligible for return within 7 days from the date of delivery.
To be eligible for a return:
The product must be unused and in its original condition.
All original packaging, tags, manuals, and accessories must be included.
The item should not be assembled, installed, altered, or damaged after delivery.
Damaged, Defective, or Incorrect Items
If you receive a product that is damaged, defective, or different from what you ordered:
Notify us within 48 hours of delivery.
Share clear photographs of the product and packaging.
Upon verification, we will arrange a replacement or issue a full refund at no additional cost.
Return Pickup
We will arrange a return pickup wherever service is available through our logistics partners.
In locations where reverse pickup is unavailable, customers may be requested to ship the product to us. Reasonable shipping costs may be reimbursed upon approval.
Refunds
Refunds will be processed after the returned item has been received and inspected.
Approved refunds are typically initiated within 5–7 business days.
The refund will be credited to the original payment method used during purchase.
Exchanges
Eligible products may be exchanged subject to stock availability.
If the requested replacement is unavailable, we may offer:
Non-Returnable Items
The following products are generally not eligible for return unless received damaged or defective:
Customized or made-to-order products
Personalized items
Clearance or final-sale products
Products specifically marked as non-returnable on the product page
Order Cancellation
Orders may be cancelled for a full refund before dispatch.
Once an order has been dispatched, cancellation requests will be handled under the return policy.
Contact Us
For any questions regarding shipping, returns, replacements, or refunds, please contact our customer support team with your order number and details. We will work to resolve your concerns as quickly as possible.
